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1. How can I order a product?
– You can add your desired items to the cart on the website and follow the checkout process, or contact us via our Facebook or Instagram pages.
2. Can legal entities purchase from you?
– Yes, legal entities can purchase products from us based on an invoice.
3. Is wholesale purchasing available?
– Yes, it is available. For detailed information about wholesale terms, please contact us or call us.
1. How does delivery work and how soon will I receive my order?
– We deliver orders to your desired address. Delivery time depends on the location (it usually takes 1-4 business days or longer)..
2. What is the delivery cost?
– Delivery costs depend on the order amount and weight (for more details, see the delivery service section).
3. How is the delivery fee paid?
– The delivery fee will be added to the order total.
4. How can I make a payment?
– Payment can be made during checkout via
Visa
and MasterCard, or via bank transfer after placing the order.
If picking up from a branch, cash payment is also possible.
1. Can product prices change over time?
– Prices may change depending on market conditions and ongoing promotions.
2. How can I check product availability?
– Product availability is indicated on the product page of the website.
3. Do you offer eco-friendly products?
– Yes, our assortment includes eco-friendly items.
– Order cancellation or modification is possible only before dispatch.
2. In which cases can I return a product?
– Returns are possible only if you receive a damaged or incorrect product, within 7 days of purchase.
3. How do I return a product?
– Contact us to agree on the return terms.
1. I have another question. Who can I ask?
– You can email us at (ltdemi2023@gmail.com) or call us at (+995
558 105 555).
2. Do you operate on weekends?
– Our store and online support are available every day, except on the following holidays: January 1st to January 3rd and Easter Sunday.
(Working hours: please check the branch section where the working hours of each branch are listed).
3. Where are your store branches located?
– Our branches are located at:
• Batumi, Agmashenebeli 12th
• Batumi, Chavchavadze 78/88
• Batumi, Agmashenebeli 20L (Tabidze crossing)
• Batumi, Agmashenebeli 21 (Khopa).
1. I have a list of items and need a price quote. What should I do?
– Search for each item by name. Once found, add them to the cart in the desired quantities. The cart will show you the total amount. If the price is acceptable, proceed to place the order.
2. I only need an invoice. What should I do?
– Place your order via the website. In the payment form, select "Bank Transfer." Once the order is placed, an invoice will automatically be sent to the email address provided in the order.